I am so grateful for Alison James. On my first call, she recommended against a real estate move. I didn’t act on her advice. After dealing with great disappointment and losing 10K, I take her thoughts more seriously. So when she told me to be concerned about my furnace, I scheduled to have it replaced. About two weeks before the new one was to be installed, the old furnace was leaking gas. Alison James is patient, ethical, and understanding. She is a bright light and I do not hesitate to give her my highest praise and appreciation.